Contact

Contact us

Updated: 2026-04-27

We read everything that comes in. The fastest path to a real reply is the right inbox below, corrections go to one place, business enquiries to another, press to a third. If you are reaching out as a player with a complaint about an operator, please scroll to 'What we cannot help with' below for the right place to escalate.

Editorial corrections

Spotted something we got wrong, wrong license number, outdated bonus, broken withdrawal claim? This is where it goes. We take corrections seriously and update the public Changelog of the affected review.

corrections@bennycasino.com 48 hours, 7 days a week

General questions

Anything that does not fit one of the dedicated inboxes below.

hello@bennycasino.com 2–3 business days

Operator partnerships

Affiliate or partnership enquiries from licensed operators. Please include your operator name, license jurisdiction(s), license number(s) and the markets you are interested in.

partners@bennycasino.com 5 business days

Press and media

Journalists, broadcasters, podcasters: send a one-paragraph brief and your deadline. We make ourselves available where the topic touches our area of expertise.

press@bennycasino.com 2 business days, faster on tight deadlines

Response times

Corrections: 48 hours, including weekends.

General questions: 2–3 business days.

Partnerships: 5 business days.

Press: 2 business days, faster on tight deadlines.

Public holidays in Sweden may delay these by 24–48 hours.

What to include in your message

Specific URL of the page you are writing about (so we can find the exact content).

For corrections: what you believe is wrong and what the correct information is, with a source we can verify.

For partnerships: operator name, license jurisdiction, license number, and the markets you operate in.

For press: outlet, deadline and the angle you are working on.

Your preferred reply email and language (we operate in English, Swedish, Norwegian and Danish).

What we cannot help with

We are an independent review site, not a regulator and not the operator. Some questions need to be sent elsewhere:

Disputes with an operator (withdrawal held, account locked, bonus refused)

Contact the operator first. If unresolved, escalate to the operator's ADR provider (eCOGRA, IBAS, etc.) and the licensing regulator (Spelinspektionen, UKGC, Spillemyndigheden, GGL, depending on the operator's license).

Self-exclusion or gambling-harm support

Use your national helpline. Sweden: Stödlinjen 020-81 91 00. UK: GamCare 0808 8020 133. Norway: Hjelpelinjen 800 800 40. Denmark: StopSpillet 70 22 28 25. Finland: Peluuri 0800 100 101. Germany: BZgA 0800 1 37 27 00.

KYC questions, account verification, payment delays

Contact the operator's support directly, they have your account and we do not.

Suspected match-fixing or fraud

Report to the licensing regulator and to your national police. We can amplify a confirmed report editorially but we cannot investigate.

Legal entity / Impressum

Bennycasino is published by:

Company REV Studio AB

Org. nr. 559414-7919

Address Erik Dahlbergsgatan 20B, 411 26 Gothenburg, Sweden

Editor (responsible utgivare) Andreas Skarlin

General email hello@bennycasino.com

We treat every email as on-the-record unless you mark it confidential. If your message includes anything sensitive, say so at the top.