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Editorial corrections
Spotted something we got wrong, wrong license number, outdated bonus, broken withdrawal claim? This is where it goes. We take corrections seriously and update the public Changelog of the affected review.
General questions
Anything that does not fit one of the dedicated inboxes below.
Operator partnerships
Affiliate or partnership enquiries from licensed operators. Please include your operator name, license jurisdiction(s), license number(s) and the markets you are interested in.
Press and media
Journalists, broadcasters, podcasters: send a one-paragraph brief and your deadline. We make ourselves available where the topic touches our area of expertise.
Response times
What to include in your message
What we cannot help with
We are an independent review site, not a regulator and not the operator. Some questions need to be sent elsewhere:
Disputes with an operator (withdrawal held, account locked, bonus refused)
Contact the operator first. If unresolved, escalate to the operator's ADR provider (eCOGRA, IBAS, etc.) and the licensing regulator (Spelinspektionen, UKGC, Spillemyndigheden, GGL, depending on the operator's license).
Self-exclusion or gambling-harm support
Use your national helpline. Sweden: Stödlinjen 020-81 91 00. UK: GamCare 0808 8020 133. Norway: Hjelpelinjen 800 800 40. Denmark: StopSpillet 70 22 28 25. Finland: Peluuri 0800 100 101. Germany: BZgA 0800 1 37 27 00.
KYC questions, account verification, payment delays
Contact the operator's support directly, they have your account and we do not.
Suspected match-fixing or fraud
Report to the licensing regulator and to your national police. We can amplify a confirmed report editorially but we cannot investigate.
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